1. Introduction and Scope of Policy
This Privacy Policy is issued by datojudi ("we", "platform", "datojudi"), an online gambling platform operating under international licensing. This policy applies to all users who register an account, access the datojudi website, or use any services provided by our platform.
By registering an account or continuing to use the datojudi platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully before providing any personal information.
This policy covers how datojudi collects, processes, uses, stores, discloses and protects the information you provide to us, whether directly through account registration or automatically during platform use.
2. Information We Collect
datojudi collects various categories of information to enable us to provide services that are safe, fair and legally compliant. The information we collect is divided into three main categories:
Account Registration Information
- Full name as shown on your identity card (MyKad) or passport
- An active email address
- A Malaysia mobile phone number
- Date of birth for age verification purposes
- Username and password (stored in encrypted form)
Financial and Transaction Information
- E-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay)
- Bank account number for withdrawals via FPX or DuitNow
- Deposit and withdrawal records including transaction amounts and dates
- Cryptocurrency wallet information (USDT, BTC, ETH) where applicable
Technical and Usage Information
- IP address and general geographic location (state, not exact address)
- Web browser type and device operating system
- Login records and gaming activity
- Cookie data for a better user experience
3. Purpose of Information Use
The information we collect is used solely for legitimate operational and service purposes. datojudi does not use your data for purposes beyond the following scope:
- Player identity and age verification to ensure compliance with international licensing requirements
- Processing deposits and withdrawals securely and accurately
- Prevention of fraud, money laundering and illegal gambling activity
- Providing effective customer support in Malay and English
- Sending promotional information related to your account, such as bonuses and service updates — you may unsubscribe at any time
- Platform improvement, user interface enhancement and service quality based on anonymised usage data
- Compliance with applicable legal and licensing obligations
4. Disclosure of Information to Third Parties
datojudi does not sell or rent your personal information to any external party for marketing or commercial purposes. However, in certain situations, we may share some of your information with the following parties:
Payment Service Providers
To process transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and crypto assets, we share the necessary transaction information with the relevant payment service providers. These providers are subject to their own privacy policies and comply with industry security standards.
Legal and Licensing Requirements
datojudi may be required to disclose certain information to licensing authorities or law enforcement when required by applicable law, court order or our international licensing requirements.
Platform Technology Providers
Game software and platform technology providers integrated with datojudi may receive usage data required for game operations. Such sharing is carried out under strict confidentiality agreements.
5. Data Retention Period
datojudi retains your personal information for as long as your account is active and for a defined period thereafter based on legal and licensing requirements. Generally:
- Financial transaction records are retained for the period required by international licensing requirements and financial compliance
- Account activity records and game logs are retained for audit and dispute resolution purposes
- Once an account is closed at a player's request, data not required by law will be deleted according to our processing schedule
- Data related to identity verification is retained in accordance with applicable licensing requirements
If you would like further details about the specific data retention period for your account, please contact our support team via live chat or email at [email protected].
6. Your Rights as a Player
As a datojudi player, you have certain rights regarding your personal information. We respect these rights and provide clear mechanisms for you to exercise them:
- Right of Access: You may request a copy of the personal information we hold about you
- Right of Rectification: You have the right to correct inaccurate or outdated information through your account settings or our support team
- Right of Erasure: You may request deletion of your data in certain circumstances, subject to licensing and legal requirements
- Right to Restriction of Processing: In certain situations, you may request that we limit the processing of your data
- Right to Opt Out of Marketing Communications: You may stop receiving promotional emails at any time via the unsubscribe link or by contacting support
To submit any request relating to your privacy rights, contact us through our 24/7 support channels. We will process your request within a reasonable timeframe and keep you informed of progress.
7. Use of Cookies and Tracking Technologies
datojudi uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for basic platform functions such as login authentication, session security and language preferences
- Functional Cookies: Remember your preferences and settings for a more personalised experience
- Analytics Cookies: Help us understand how users interact with the platform for improvement purposes
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the datojudi platform. Essential cookies cannot be disabled without affecting access to your account.
8. Amendments to This Privacy Policy
datojudi reserves the right to amend or update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or industry practices. Any significant changes will be communicated to you via:
- A notification in your account when you log in after the amendment
- An email to your registered address for material changes
- A notice displayed on the datojudi website for an appropriate period
Continued use of the datojudi platform after the effective date of any amendment is considered your acceptance of the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed of the latest updates.
9. Contact Us for Privacy Matters
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact the datojudi privacy team through the following channels:
- Live Chat: Available 24/7 directly on the datojudi platform — the fastest option for urgent enquiries
- Email: [email protected] — for written enquiries that require privacy-related documentation
Our team communicates in Malay and English. We aim to respond to every privacy-related enquiry within a reasonable time. For matters that require investigation, we will provide regular progress updates.